De implementaie van POP in Lancashire

Stuart Kirby

Tijdens ons bezoek aan Lancashire heeft Stuart Kirby een presentatie gehouden over de implementatie van Problem Oriented Partnerschip (POP),  zoals ze dat daar noemen. Als politieofficier was hij indertijd nauw betrokken bij de implementatie van POP. Tegenwoordig is hij als wetenschapper verbonden aan de universiteit van Lancashire en houdt hij zich nog steeds met dit onderwerp bezig. Meer over Stuart Kirby : http://www.lancs.ac.uk/fass/apsocsci/profiles/Stuart-Kirby/




Daarnaast, een video van de plaatsvervangend korpschef van Lancashire, Chris Weigh, over het succes van POP in Lancashire.

POP is in Lancashire structureel en korpsbreed ingevoerd. Niet als trucje of techniek maar  vooral als een mindset.  Alle politieonderdelen werken probleem gericht. POP is de regel en niet de uitzondering. Hieronder vindt je het verhaal van Stuart Kirby in hoofdlijnen over hoe je dat realiseert.

Implementing POP Agency-wide

I.Educate Yourself

Understand Your Strategic Options

·         Problem-oriented Policing

·         Community Policing

·         Intelligence-led Policing

·         Evidence-led Policing

·         Conventional Policing

Understand How Problem Solving Fits with Other Modes of Policing

Know Your Agency’s Strengths and Limitations

·         Conduct an organizational audit

·         Know what needs improving

·         Develop an organizational change plan

Articulate Your Vision

Signal what’s important to you

·         To internal audiences

·         To external audiences

×          Political leaders

×          General public

×          Mass media

×          Police oversight bodies

Manage Organizational Change

·         Understand what you are committing the organization to

·         Anticipate support and resistance

·         Set ambitious yet realistic goals

II.Prepare the Organization

Clarify Roles and Responsibilities

·         Field officers

·         Specialized unit officers

·         Detectives

·         Supervisors and commanders

·         Support staff

×          Analysts

×          Communications

Get the Right People

·         Recruit, hire, and promote problem solvers

·         Teach recruits to solve policing problems

·         Teach supervisors to lead and manage problem solving

·         Identify, cultivate, and support informal champions in the organization

Assess Employee Performance

·         Design performance accountability systems

·         Reward and recognize good problem solving

·         Challenge employees to improve performance

III. Structure the Organization to Facilitate Problem Solving

Physically Decentralize the Organization

Stabilize Work Assignments to Facilitate Problem Solving

Decide Whether to Specialize or Generalize Problem Solving

Facilitate Intra-agency Communication Through Organizational Structure

Consider the Rank Structure

Decentralize authority

Promote Problem Solving Among Support Staff

Facilitate Communications Through Information Technology

·         Police to public

·         Internal

Manage Officers’ Time to Facilitate Problem Solving

IV.Put Problem Solving Into Action

Develop Systems to Identify Problems

Affix Responsibility for Addressing Problems

·         Project tracking and management systems

·         Records management

·         Officer accountability

Develop the Agency’s Problem Analysis Capacity

Provide Support for Problem Solvers

·         Analysis

·         Administration

·         Finance

·         Legal

·         Political

·         Training

Cultivate and Manage Effective Partnerships

·         Local government

·         Prosecutors and corrections

·         Community organizations

·         Other police agencies

Develop Credible Problem-based Assessment

Promote Meaningful Documentation of Problem-Solving Efforts

Recognize and Celebrate Success

V.Make Problem Solving Part of Your Legacy

Cultivate Constituencies for Problem Solving

·         Mass media

·         Public

·         Government officials

·         Prosecutors

·         Other criminal justice officials

·         Police oversight authorities

Cultivate Organizational Values and Habits

·         Value of hard data and analysis

·         Value of collaborative action

·         Value of shared responsibility

Develop Your Successors